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AI agents for businesses

An AI agent solves a defined task in your systems: it reads, finds information and prepares a result that a person approves. We build it, test it with you and hand it over up and running.

How an agent works

  1. A request comes inEmail, a form or a file in a folder.
  2. The agent finds the informationIn your own systems, with the permissions you give it.
  3. A draft is readyA reply, a quote or an entry in your tone.
  4. A person approvesNothing is sent or posted without a human.
What a typical setup looks like, from a customer's email to a person approving the reply. 31 seconds. Voice made with AI.

What is an AI agent?

An AI agent is a program that uses a language model to carry out a defined task in your own systems. It can read an email, look up the customer and the order, and draft a reply. A chatbot answers what you ask it. An agent carries out the task itself within the limits you set, and a person on your team approves anything that is sent to customers or posted in the accounts.

A standard automation follows fixed rules. An agent can also handle text that looks different each time, such as emails, receipts and quote requests.

What an agent typically does

  • Customer service: reads incoming email, finds the order and drafts a reply
  • Internal knowledge: answers staff from your handbooks, procedures and contracts
  • Quotes: drafts a quote from the enquiry, price list and past cases
  • Invoices and receipts: extracts data and routes exceptions to a person
  • Meetings: writes notes, task lists and follow-up emails after Teams meetings

How we build it

  1. Week 1

    Scope

    One task, one goal and one owner on your side. We measure the baseline.

  2. Weeks 2 to 3

    Build

    The agent gets access to exactly the data it needs and nothing else.

  3. Weeks 3 to 4

    Test and go live

    Trial with real cases, adjustment and short documentation.

Choosing a platform

If you work in Microsoft 365, we usually build in Copilot Studio so the agent respects your existing permissions. If you are small or use Google Workspace, ChatGPT, Claude or Gemini is often cheaper. If the agent must work across many systems, we use n8n or Make. The choice of platform follows your systems.

AI agent setup

excl. VAT. Operation and maintenance 2,375 DKK/month.

The price applies to businesses.

from 17,100 DKK
See all services

Calculator

What is it worth to you?

A rough estimate of when a setup has paid for itself. On the first call we work with your real numbers.

Hours saved per year184
Value per year82,800 DKK
Payback periodapprox. 4 months

Based on 46 working weeks and prices excl. VAT. Licences and usage are not included.

Questions

What is the difference between a chatbot and an AI agent?

A chatbot answers questions. An agent can also act: look things up in your systems, fill in fields and prepare a case that a person then approves.

Can the agent send things by itself?

Only if you decide so. By default the agent prepares, and a person approves anything sent to customers or posted to your accounts.

Do customers need to know they are talking to AI?

Yes. Since August 2026 the EU AI Act requires transparency, so people can tell when they are dealing with an AI system. We always set up customer-facing agents so this is clear.

What does the agent cost to run?

On top of operation and maintenance, you pay the provider's usage directly. For most SMEs it is a small monthly amount. We estimate it before we build.

Next step

Book a free 30-minute call. You get an honest view of whether it makes sense for you.

  1. You tell uswhere your time goes today and what you have already tried.
  2. We find the taskstwo or three places where AI or automation can save time.
  3. You get an honest viewon price, time and whether it makes sense at all. No commitment.

Book a 30-minute call

You can also email us directly at is@implement-ai.dk.